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Gentle Events

QUESTIONS

FREQUENTLY ASKED

  • Do you have liability insurance?
    Absolutely! Gentle Events operates with General Liability Insurance. Rest assured knowing the risk of any liabilities are covered on your wedding day. A Certificate of Insurance(COI) is available to be furnished directly to your venue.
  • Can I book you for my “Actual Wedding” with custom design?
    Absolutely! You have the option to choose from our Tier Collections depending on your floral style, aspirations and budget. You will have the opportunity to have custom design florals for your wedding day depending on the collection you choose.
  • Do you offer wedding packages?
    At Gentle Events, we offer Wedding Collections. All collections include premium, in-season blooms for personal, ceremony and reception designed; in a classic color palette of your choice. View Our Pricing Guide for more details.
  • What happens to the flowers after the event?
    We encourage you and your guests to take the flowers home so you can revel in their magic for a little longer, just as long as any vases/styling items hired from us are left behind. If there are any larger installation, we encourage you to provide us with some buckets or boxes for us to load up with the ‘last flowers standing’ while we disassemble the installations. You can collect these for you to enjoy or hand out to others. Any flowers left at strike/pack-down have to be disposed of as every venue requires the space to be cleared .If you do not want them, they will go into greens waste /compost :)
  • What is Production Fee?
    Gentle Events has a 20% Production Fee. This floristry charge covers the work involved in flower sourcing, conditioning and complexity of designing your GORGEOUS FLORALS. It also covers additional staff, especially for floral installations like ceremony arches, and hanging floral arrangements etc., set-up, and strike/breakdown of event.
  • How do I secure my wedding/event date?
    To book your wedding/event floral services, sign and return the agreement with a non- refundable $1000 retainer. The $1000 will go towards your floral purchase when you are ready to order your arrangements, but is non- refundable, non-transferrable if you decide you no longer require our services.
  • How far in advance do you book weddings/events?
    Gentle Events accepts bookings 10-12 months in advance. Couples with shorter timeframes will be considered, but bookings are on a first-come, first served basis. Peak wedding season for Gentle Events is May through October. We recommend paying your agreement retainer as early as possible as we only accept one (1) event per weekend.
  • What flowers do you normally use in your collections?
    We use blooms that are in season which is key to ensuring beautiful arrangements and that fit within your floral budget. When you fill out our questionnaire, this is where you tell us your color palette and style that you would like. Also, if there is any flower that you absolutely love or one you’re not a fan of. Sending us inspiration is highly recommended so we get a better understanding of what you like.
  • Is there a minimum budget or spend?
    Our current minimum for wedding floral design services ‘is $3500. This covers the costs associated with production, on-site design, set-up and breakdown. It does not include delivery/transportation. For special event design services, please contact our lead designer to discuss options.
  • Can I book my date without knowing what flowers I need?
    Yes! You can pay the $1000 retainer to reserve your date. The $1000 will go towards your floral purchase when you are ready to order your arrangements, but is non- refundable, non-transferrable if you decide you no longer require our services.
  • How far in advance do I need to order my wedding/event flowers?
    For weddings, we recommend that you retain our floral services 3-6 months prior to your wedding date. However, we accept orders (pending availability) up until 30 days prior to your wedding/event date. We are available on a first come, first serve basis, so the sooner the better!
  • Can I add more arrangements to my order later?
    Of course! Currently, small changes such as choosing the color of a flower variety in an arrangement, vase colors, ribbon colors, etc. is available. If you need additional items, simply let us know and we will be sure to add the extras to your order. Additions must be made at least two weeks prior to your event date and are subject to availability.
  • Can I get my arrangements delivered?
    Yes! Most orders are delivered to ensure safe arrival of your pretty blooms. If we need to return for strike/pickup additional fees will be incurred. All orders without delivery MUST be picked up the morning of your event between 8:30am-10:30am, unless otherwise discussed with designer.
  • Can I pay with a Credit card?
    Yes:) Service fees may apply.
  • Is a retainer needed?
    Yes, for custom designs we ask for $1000 retainer fee upon booking. The remainder is due four weeks before the event date. The balance can be broken into 2 or 3 payments, or we can discuss a monthly payment schedule.
  • How are delivery fees calculated?
    Delivery fees are calculate based on round trips mileage for delivery and pick up per vehicle. If more than one vehicle is required for your event, it will be noted and mileage will be adjusted accordingly.
  • How much time is needed for set up?
    Depending on the design details of your event, a minimum of 2-4 hours may be needed for installation and décor set up. This ensures all details are handled and perfect for your special day.
  • Do you do site visits/venue walkthroughs?
    Certainly. We will encourage site visits for a private location or logistically challenging site. We will visit the site either with you or on our own to get familiarized with the space.
  • What happens on the day of the wedding?
    It’s a big day for us floral designers, but in short… Bouquets/buttonholes will be dropped to the bride/grooms location in the morning. From there the team travels to the ceremony + reception venues to start setting up all floral elements. We are there until every last detail is completed and ready for you and your guests. Once the event has concluded, we then make our way back to the venue for pack-down (usually around midnight or the following morning, however this depends on your venue).
  • Where is Gentle Events located?
    Gentle Events is located in Yonkers, NY at 35 East Grassy Sprain Rd. Please book an appointment to visit the studio/showroom for consultation.
  • Do you offer rental items?
    Yes, we do! Gentle Events currently offers the following rental items for your wedding celebration: Vases & compotes Charger Plates Candelabras & Candleholders Tealights, Votive & Taper Candles Ceremony Arches & Flower Walls Table Numbers & More!
  • Will you work with other florist or family members who want to help out with the flowers?
    We ask to be the only florist exclusive to your event to complete the entire job. Strictly no other florist, fresh/artificial flower supplier can be engaged in conjunction with us for your wedding. As for friends and family members, we know their hearts are in the right place, however it can cause extra stress and anxiety from both parties so we say no to these types of collaborations.
  • How do I know if you are available on my wedding/event date?
    To see if your date is available, complete our contact form, and we will let you know if your date is go.
Gentle Events

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